Terms of Service

Acceptance of Terms

By accessing and using the OpenSummit website (opensummit.world) and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. Your continued use of our website and services constitutes acceptance of these Terms and any modifications thereto.

Description of Services

OpenSummit provides beauty client retention strategy consulting services, including but not limited to:

• Client retention strategy development and consultation
• Loyalty programme design and implementation
• Communication system setup and optimisation
• Performance analytics and reporting
• Staff training and ongoing support services

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes and in accordance with these Terms
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorised access to our systems or accounts
• Respect the intellectual property rights of OpenSummit and third parties
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any login credentials or account information

Service Agreements and Payments

Specific services are provided under separate service agreements that supplement these Terms. Payment terms and conditions include:

• Fees are due as specified in your service agreement
• All prices are in Euros (EUR) unless otherwise stated
• Late payment may result in service suspension
• Refunds are subject to the terms of your specific service agreement

Intellectual Property

The content, organisation, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the OpenSummit website are protected under applicable copyrights, trademarks and other proprietary rights. All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of OpenSummit or its content suppliers and is protected by copyright laws.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this website or any portion of it unless expressly permitted by OpenSummit in writing.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by applicable law, OpenSummit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use our services
• Any unauthorised access to or use of our servers and/or personal information
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or similar harmful code that may be transmitted through our services
• Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content

Indemnification

You agree to defend, indemnify, and hold harmless OpenSummit, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.

Disclaimers

Our services are provided on an "as is" and "as available" basis. OpenSummit expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that our services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

Governing Law

These Terms shall be interpreted and governed by the laws of Luxembourg, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg. The European Union's regulations, including GDPR, shall also apply where relevant.

Modifications to Terms

OpenSummit reserves the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our services and supersede and replace any prior agreements we might have had between us regarding our services.

Contact Information

If you have any questions about these Terms of Service, please contact us: